REACHING TO GREAT HEIGHTS TO MEET YOUR EXPECTATIONS
14629 33rd Pl W | Lynnwood, WA 98087 | SINCE 2009
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WINDOWS & GUTTERS
What if I am not home for the appointment?
Most services are on the exterior of the home, if the home owner is away PROCLEAN will still complete the work. If the service is inside and you know that you will be away either we can schedule the appointment for when you are home or arrange temporary accommodations for access.
What if an injury occurs on my roof or property?
PROCLEAN uses safety equipment, and though it is unlikely anyone would get hurt while working on your home, PROCLEAN is licensed with the Department of Labor and Industries. This agency provides protection for employees that are injured on the job and pays for their medical bills, as well as time lost. This state-sponsored program protects PROCLEAN employees, you (the homeowner), and PROCLEAN. For your further protection, the PROCLEAN is also licensed, bonded, and insured.
How do I get an estimate, can you give me a quick price?
Our prices are based per window pane. Simply stated: less windows = less money & more windows = more money. We don’t charge more because you have a large house nor do we charge less because you have a small house. We simply count the amount of windows you have and multiply that number by the price of that specific pane. Its simple, consistent and it allows us to stick to our prices. We don’t charge an hourly rate, so your not going to get charged extra if for some reason the cleaning takes longer than expected.
For a rough quote fill out the form on the contact page. To provide you with an exact price call us to request an on-site estimate. We will schedule a convenient time for you so we can stop by to complete the estimate, to avoid a trip charge we would prefer to schedule the work the same time as the estimate.
Do you service on weekends?
Often we are available to service your home Monday-Saturday. We are not open on Sundays. However Saturdays can fill up quickly. For your convenience we do not require you to be home. Most of our services are done outside (with the exception of interior window cleaning). We do our best to accommodate our customers.
How do you clean gutters?
Every gutter cleaning job is done by hand, and includes: Debris removal, gutter and downspout cleaning. If weather permits we may blow out the gutters with a leaf blower.
What form of payment do you accept?
We are expecting to be paid: cash, check. We currently do not accept credit cards. All payment for services are "Due on Receipt". If you are not home we will either leave an invoice or send one via email.
If I have any questions or concerns, how much time do I have to call after the completion of job?
If you complaints with our service after the completion of a job we like to hear from you within 72 hours after job completion.
How often should I have my home windows cleaned?
We believe that is of personal preference. Most of our customers chose to have them cleaned once or twice a year. If you are budget conscious we reccomend the doing in/out the first time and the outside only the second time. Twice yearly window cleanings are usually done in spring and mid-late summer.
Are you insured? Bonded?
Yes, both our company and all of our technicians are fully insured.
What do you use to wash the windows?
Our technicians use a combination of dawn soap and water to wash the windows. It is environmentally safe, non abrasive and it does not leave streaks.
What if it rains on my scheduled cleaning day?
On days when the weather is in question, the customer may contact us. We closely monitor the current weather conditions. While its no fun working in the rain, we are prepared to work rain/shine. (Snow/icy roofs are an exception)
What do I need to do before your arrival?
We have our own supplies and equipment. All we ask is that there is a clear path to the windows. Remove any antiques, heirlooms, breakables, etc. from furniture that may be in front of the window, or on the window sill.
Washington: King County
Bellevue 98004 98005 98006 98007 98008 98009 98015
Bothell 98011 98041
Issaquah 98027 98029
Kirkland 98033 98034 98083
Mercer Island 98040
Redmond 98052 98053 98073
Sammamish 98074 98075
Seattle 98102 98103 98105 98107 98109 98112 98113 98115 98117 98119 98125 98131 98132 98133 98145 98155 98160 98175 98177 98185 98195 98199
Woodinville 98072 98077
Washington: Snohomish County
Bothell 98012 98021
Edmonds 98020 98026
Everett 98201 98203 98204 98206 98207 98208 98213
Lynnwood 98036 98037 98046 98087
Mill Creek 98082
Mountlake Terrace 98043
• Clyde Hill
• Cottage Lake
• Mill Creek
• Mountlake Terrace
COPYRIGHT 2015 | PROCLEAN WINDOWS
WE ARE LICENSED, BONDED AND INSURED